“All my work with Audrey has helped me have more clarity around my skills and the broader context of how they position me perfectly for the job I currently have. I used to feel like I only had soft skills, but now I understand that I know best practices around how a business should be run and how customer success should be run. This insight gives me more confidence in my past performance and in myself. I now lead a team of 2, with open head count for at least 2 more, and am setting the vision for the experience our customers will have post-implementation to ensure we build partnerships for the long run and ultimately the business case is not only met but exceeded through our work together. We have a core company that a "customer is friend" and that is at the core of everything I do each day. The impact of my work in Customer Success will ensure customers are bought in to the vision of our team and we'll be side by side every step of their customer journey.

I realized there is no correct path in my career and that a lot of the stress I was feeling was completely self-driven and holding me back. One step at a time is okay. I don’t have to solve the question “what is my dream job?” yet, but can continue to listen to my gut and learn lessons from every experience I have. I also gained more of an identity outside of work. I lowered my stress over-all and gained an ability to prioritize myself and maximize time. I learned to be more reflective about myself and my priorities, and boosted my creativity at work. I learned to be okay with the unknown and embrace life as it comes.”